Unboxing Video Requirement for Damage Claims

To ensure efficient processing of any damage claims, customers are required to record a complete unboxing video upon receiving their order.
The video must clearly capture:

• The unopened package, showing all sides.

• The entire unboxing process, from start to finish.

• The product’s condition before any assembly or use.

This video serves as essential evidence to confirm that any damage occurred during transit and not afterward.
Please note that claims submitted without a valid unboxing video may not be accepted.