Pre Order Policy

Elevate Your Workspace with Desk One's Pre-Order Service

At DeskOne, we understand the excitement of securing high-demand products. Our Pre-Order Policy outlines the terms and conditions to make your pre-order experience smooth and worry-free.

What is a Pre-Order?

A pre-order allows you to reserve products that are not currently in stock. You get the advantage of being among the first to receive these items, even before they arrive in our inventory.

Estimated Arrival Dates

Look for products labeled as "PRE ORDER" in the product description. We provide estimated arrival dates for these items. Please keep in mind that these dates are approximate and depend on factors like distributor schedules, shipping timelines, or manufacturer updates.

No Guaranteed Arrival Date

While we strive to offer estimated arrival dates, it's essential to note that they are not guaranteed. Several external factors, such as shipping delays, manufacturing issues, or unforeseen events, can affect these timelines. If your order is time-sensitive, explore our in-stock items for immediate delivery.

Notification of Changes

Your satisfaction is our priority. If there are any changes to the expected arrival date of your pre-ordered item, we will promptly inform you. We believe in keeping you well-informed throughout the pre-order process.

Shipping of Pre-Order Items

Once your pre-ordered item arrives at our warehouse, we kick into gear. You can expect us to ship it to you within 24 hours. Your satisfaction matters, and we aim to get pre-order items into your hands as soon as they become available.

Order Consolidation

For orders that include both pre-order and in-stock items, please be aware that we won't ship the order until all items are in stock. This is important to consider when placing your orders. If you have in-stock items you want to receive promptly, we recommend placing separate orders – one for pre-order items and another for currently available items.

Contact Us for Assistance

Should you have any questions or require assistance with the pre-ordering process, don't hesitate to reach out to us. Our dedicated team is ready to assist you. You can contact us at 07 3807 2316 or via email at Feel free to inquire about shipping quotes or seek further information before finalizing your order.

DeskOne values your trust and understanding when it comes to pre-ordering products. We are committed to providing exceptional service and ensuring you have access to the premium corner desks and ergonomic chairs you desire.